Growth, diversity, work-life balance and recognition..

..You'll find all that and more as a member of our LivePRO Managed Live Chat Team. We conduct our business at the highest ethical standards so that our Clients trust us to "Do the right thing". We are committed to earning that same trust from our employees, which is why we aim to ensure that our team members receive respect, support an opportunities for development.

With our recent growth, we have significantly expanded our geography, further enhancing job opportunities for energetic, ambitious and talented people like you.

Upcoming Opportunities:

We have filled all openings! Watch for details for upcoming openings! If and when we have openings you will need to email your resume to hr[at]mylivepro[dot]com.

Our Live Chat Agent Job Description- Part Time

We provide Managed Live Chat Solutions for leading business organizations across the country.  Our clients trust us to save them time and money while helping them provide legendary service to their website Visitors.

We're looking for part-time  Live Chat Agents to respond to Live Text Chats on behalf of our clients.  As a LivePRO Chat Agent, you’ll receive full training from a dedicated mentor and will be supported by our proprietary internal tools.

Key Benefits:

• Professional Involvement in cutting edge industry
• Work from Home with a flexible schedule
• Dynamic work environment
• Fun company culture

Primary Responsibilities -

• Answer text chats and respond to live visitor requests.
• Promptly Identify, research, and resolve visitor requests  using the Internet and internal tools.
• Project a professional company image on behalf of our clients through text chat interaction
• Provide visitors with client's basic products and/or services information.
• Promote clients' products and/or services.
• Categorize and assign chat sessions appropriately.
• Recommend process improvements.

Key Requirements

• Must be over 18 years old, flexible, responsible and dependable
• Legally permitted to work in the United States
• Reside in continental United States (not Alaska or Hawaii)
• Must pass a background check
• Maintain your own records and pay your own taxes
• Must have
• Attention to detail with a superior customer service attitude
• A home office workspace, snappy computer and reliable Internet connection
• Computer Savvy / Ninja-like Internet Research abilities
• Good self-management and motivation
• Ability to employ common sense with on-the-spot decision making
• An intermediate understanding general business operations and related resources
• Professional verbal and written communication skills and the ability to type 30 wpm
• DSL or Cable Modem connection to the internet
• A monitor capable of displaying at least 1024 X 768 pixels
• A sound card installed with speakers or headphones
• Personal System requirements should be a PC based workstation with 2 GB memory recommended, the ability to run Microsoft.NET Framework 2.0 or higher, and the latest edition of Firefox browser.

So, if being a part-time Professional Live Chat Agent sounds like the rewarding challenge you've been looking for, please send your resume to hr[at]mylivepro[dot]com so we can get you into our screening process!