Where Should We Place Our Live Chat Button?

If you want more chats, place your chat button high up on the page AND place it on all of your pages.

Seems simple enough, but what if you care about the quality of chats more than the quantity? It’s true that chat button placement is a game of trade-offs:

Our advice for businesses is this – start by placing your chat button high up on all the following types of pages of your site:

  • Front/Home Page
  • All Info Related Pages
  • All Directory Related Pages


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Did You Know...

"...Email is officially the WORST communications channel for customer service, according to research from eService provider Transversal?