How does After Hours / Unavailable Messaging Work?
Should one of your site visitors request Live chat through your site's chat button on this day, our system will search for a Duty Agent to assist them.
If no Agents are available, the visitor will be given a chance to leave a short message that will be automatically forwarded to your organization.
- What are the MyLivePRO Team's Standard Hours of Operation?
- What makes MyLivePRO different from other Live Support Offerings?
- What's a "Website Conversion Rate" and How Does it Impact Our Bottom Line?
- Do we need to have a visible Live Chat Button on our Site to use MyLivePRO?
- Is there anything we have to install?