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Frequently Asked Questions
- Which Live Chat Plan is Right for Us?
- What's the Difference between a Basic Implementation Full Implementation?
- How does After Hours / Unavailable Messaging Work?
- Do we get Charged for Proactive Invites?
- How Do You Know What to Say? Our Services / Products are Unique.
- How Do We Get Started?
- Can I add the chat button to my current social networking profiles?
- Can we promote our business events through MyLivePRO Live Chat?
- Are There Any Discounts Available For Pre-Payment?
- What Makes MyLivePRO So Effective?
- What's a "Website Conversion Rate" and How Does it Impact Our Bottom Line?
- Do we need to have a visible Live Chat Button on our Site to use MyLivePRO?
- Where Should We Place Our Live Chat Button?
- Is it Hard to Add MyLivePRO to our Existing Website?
- What Happens During a Typical MyLivePRO Implementation?
- Do We Have to Sign a Long Term Contract?
- What if I want to Add Live Chat to more than one Web Site?
- What Happens During a MyLivePRO Chat Session?
- How long does it take to implement MyLivePRO?
- Why Not Provide Live Chat Support Ourselves?
- What are the MyLivePRO Team's Standard Hours of Operation?
- What is Covered Under the Initial Setup and Monthly Fees?
- What are MyLivePRO's Main Features?
- Does MyLivePRO work with all browsers?
- Is there anything we have to install?
- What makes MyLivePRO different from other Live Support Offerings?
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Did You Know...
"...Online Prospects who chat with our MyLivePRO Live Chat Team are more likely to purchase at a HIGHER level?
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